Privacy Notice

Effective Date: 11th January 2025

Customer Chatter is committed to protecting your privacy. This notice explains how we collect, use, store, and share your personal data when you interact with our website.

Information we collect

  • Review content: When you submit a review or contact us, we collect your name, email address, and any information included in your review or correspondence.
  • Verification: Reviews and company profiles are verified through the email address used during contact or when submitting a review.

How we use your information

  • To publish and manage reviews submitted to our platform.
  • To verify reviews and company profiles via email.
  • To communicate with you regarding your reviews or inquiries.
  • To enforce our terms and conditions.

Data retention

Personal data is retained only as long as necessary to fulfil the purposes outlined in this notice or as required by law. Reviews and associated data may be retained indefinitely unless a deletion request is submitted.

Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Your rights

  • You have the right to access, correct, or delete your personal data.
  • To exercise your rights, please send a letter to 68 Broad Lane, Wolverhampton, West Midlands, WV11 2RG, United Kingdom.